This criterion requires data on the policies and practices of the institution in the matter of planning, human power requirement, recruitment, training, performance appraisal and finance management. The characteristics examined under this criterion pertain to whether:

• The offices and departments of the institution are governed on the principles of participation and transparency.
• Academic and administrative planning in the institution move hand in hand.
• The institution, for efficient running of every administrative and academic decision-making apparatus, uses management techniques and technologies, to the extent possible.
• The institution practices relevant welfare schemes for all its constituencies.
• There are fair and expeditious grievance redressal mechanisms at all levels of the institution’s functioning.
• The finances of the institution are judiciously allocated and effectively utilized to make its programmes and functioning cost-effective.
• The institution has imaginative and effective resource mobilization and management strategies.
• Budgeting and auditing procedures are regular and standardized.